Terms of service
Terms of Service
These Terms of Service govern your use of our online store and your purchases from us. By using the store or placing an order, you agree to these Terms and to the policies referenced below.
Independent Retailer
We operate as an independent retailer.
Manufacturer and product names, logos, trademarks, packaging, and related materials may be shown solely to identify the products offered for sale.
Such trademarks and intellectual property belong to their respective owners. Unless expressly stated otherwise, no manufacturer affiliation, sponsorship, or endorsement is implied.
Products, Pricing, and Availability
We make reasonable efforts to present product information, images, pricing, and availability accurately.
Product packaging, minor cosmetic details, and manufacturer-provided information may change.
Prices and availability may change without notice before an order is completed.
Orders
We reserve the right to decline or cancel an order when reasonably necessary, including in cases of inventory errors, material pricing or listing errors, suspected fraud, payment issues, or inaccurate customer information.
If a paid order is cancelled by us, the applicable payment will be refunded.
Payments and Taxes
Payments are processed through Shopify and/or supported third-party payment providers.
You agree to provide current and accurate billing and payment information.
Applicable taxes are calculated and displayed during checkout as required.
Shipping
Shipping is subject to our Shipping Policy.
Delivery dates are estimates unless expressly stated otherwise, and carrier delays may occur outside our reasonable control.
Returns and Refunds
Returns and refunds are subject to our Refund Policy.
Returned merchandise must meet the eligibility requirements stated in that policy.
Customer Accounts
Customer accounts are optional unless otherwise indicated during checkout.
If you create or use an account, you are responsible for maintaining the security of your access credentials and for providing accurate account information.
Acceptable Use
You may not use the store for unlawful, fraudulent, abusive, or unauthorized purposes, attempt to interfere with the operation or security of the store, misuse another person's information, or violate the rights of others.
Intellectual Property
Store-created text, layout, graphics, and other original site content are protected by applicable intellectual property laws.
Third-party trademarks and product materials remain the property of their respective owners.
Product Warranties
Any product warranty that applies will be described on the applicable product materials, product page, or manufacturer documentation.
We do not create additional warranties beyond those expressly stated, except to the extent required by applicable law.
Limitation of Liability
To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses arising from use of the store or a product.
Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited.
Changes to These Terms
We may update these Terms from time to time.
The version posted through our store policies will apply from the date it is published, subject to applicable law.
Contact
Questions about these Terms or an order can be sent to:
contact@ecomtechinnovations.com