Shipping policy

Shipping Policy

Shipping Policy

We currently ship within the United States only.

Order Processing

Orders are generally processed within 1 business day.

We process and ship orders Monday through Friday, excluding applicable holidays.

Orders placed after 3:00 PM Pacific Time are treated as received on the next business day for processing purposes.

Shipping Options and Rates

Available Standard and Express shipping options, rates, and any qualifying free-shipping offer are shown at checkout before payment is completed.

Qualifying orders may receive free Standard shipping when indicated at checkout.

Delivery Estimates

Estimated delivery times shown at checkout or provided by the carrier are estimates and are not guaranteed.

Carrier delays, severe weather, high-volume periods, address issues, and other circumstances outside our reasonable control may affect delivery timing.

Tracking

When tracking is available, tracking information will be provided after the order ships.

Please allow time for the carrier to scan and update the shipment.

Lost or Damaged Packages

If a package appears lost in transit or arrives damaged, please contact us promptly at contact@ecomtechinnovations.com.

We will assist with the carrier investigation or claim process and work with you toward an appropriate resolution based on the circumstances.

Shipping Address

Please review your shipping address carefully before completing checkout.

Contact us as soon as possible if you notice an address error. Once an order has shipped, address changes may not be possible.